Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
35,982
6,413
42,395
15.13%
22.82%
2022
34,251
6,272
40,523
15.48%
23.10%
2021
30,875
5,538
36,413
15.21%
22.81%
2020
28,516
5,113
33,629
15.20%
21.51%
2019
34,291
6,085
40,376
15.07%
22.66%
2018
33,811
5,915
39,726
14.89%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
6,054
3,152
9,206
34.24%
47.27%
2022
6,603
3,502
10,105
34.66%
45.41%
2021
6,400
3,316
9,716
34.13%
44.40%
2020
5,523
2,756
8,279
33.29%
42.42%
2019
6,289
2,853
9,142
31.21%
44.33%
2018
5,811
2,647
8,458
31.30%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,209
1,360
4,569
29.77%
38.64%
2022
3,053
1,344
4,397
30.57%
39.39%
2021
2,630
1,166
3,796
30.72%
40.41%
2020
2,730
1,635
4,365
37.46%
48.09%
2019
2,929
1,431
4,360
32.82%
43.30%
2018
2,517
1,201
3,718
32.30%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
7,250
2,347
9,597
24.46%
36.96%
2022
8,009
2,233
10,242
21.80%
37.08%
2021
4,722
1,902
6,624
28.71%
39.17%
2020
5,445
2,001
7,446
26.87%
35.42%
2019
6,065
2,085
8,150
25.58%
35.34%
2018
5,137
1,810
6,947
26.05%
34.35%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
1
1
100.00%
93.85%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
16
15
31
48.39%
74.81%
2022
11
10
21
47.62%
73.22%
2021
11
6
17
35.29%
79.01%
2020
7
5
12
41.67%
80.13%
2019
5
6
11
54.55%
77.47%
2018
6
11
17
64.71%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
580
495
1,075
46.05%
16.34%
2022
560
482
1,042
46.26%
11.13%
2021
573
465
1,038
44.80%
18.93%
2020
506
445
951
46.79%
20.93%
2019
542
461
1,003
45.96%
16.90%
2018
500
421
921
45.71%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,154
1,856
7,010
26.48%
44.64%
2022
4,297
1,674
5,971
28.04%
46.15%
2021
4,385
1,626
6,011
27.05%
46.87%
2020
4,326
1,538
5,864
26.23%
43.90%
2019
6,231
2,115
8,346
25.34%
42.09%
2018
6,841
2,219
9,060
24.49%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
39
54
93
58.06%
62.55%
2022
50
59
109
54.13%
56.52%
2021
53
63
116
54.31%
62.74%
2020
45
59
104
56.73%
61.51%
2019
30
56
86
65.12%
70.02%
2018
25
42
67
62.69%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,082
578
3,660
15.79%
35.70%
2022
3,375
586
3,961
14.79%
37.14%
2021
3,474
614
4,088
15.02%
35.46%
2020
3,160
557
3,717
14.99%
33.86%
2019
3,873
765
4,638
16.49%
34.01%
2018
4,192
747
4,939
15.12%
32.34%