Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
313,347
59,728
373,075
16.01%
22.82%
2022
286,952
57,204
344,156
16.62%
23.10%
2021
253,770
53,935
307,705
17.53%
22.81%
2020
224,433
48,785
273,218
17.86%
21.51%
2019
288,062
76,419
364,481
20.97%
22.66%
2018
275,880
87,146
363,026
24.01%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3
0
3
0.00%
47.27%
2022
1
4
5
80.00%
45.41%
2021
29
7
36
19.44%
44.40%
2020
28
5
33
15.15%
42.42%
2019
67
14
81
17.28%
44.33%
2018
106
14
120
11.67%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,662
2,833
8,495
33.35%
38.64%
2022
3,449
1,911
5,360
35.65%
39.39%
2021
1,905
1,351
3,256
41.49%
40.41%
2020
1,484
934
2,418
38.63%
48.09%
2019
610
464
1,074
43.20%
43.30%
2018
483
390
873
44.67%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
38,733
12,671
51,404
24.65%
36.96%
2022
29,552
12,849
42,401
30.30%
37.08%
2021
24,613
13,186
37,799
34.88%
39.17%
2020
24,619
11,316
35,935
31.49%
35.42%
2019
20,332
7,650
27,982
27.34%
35.34%
2018
18,092
7,350
25,442
28.89%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2
0
2
0.00%
74.81%
2022
1
0
1
0.00%
73.22%
2021
1
0
1
0.00%
79.01%
2020
1
0
1
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
2
2
100.00%
16.34%
2022
2
1
3
33.33%
11.13%
2021
0
1
1
100.00%
18.93%
2020
2
2
4
50.00%
20.93%
2019
5
4
9
44.44%
16.90%
2018
5
3
8
37.50%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
48,260
13,533
61,793
21.90%
44.64%
2022
45,785
14,234
60,019
23.72%
46.15%
2021
41,912
15,119
57,031
26.51%
46.87%
2020
37,455
14,351
51,806
27.70%
43.90%
2019
54,636
21,801
76,437
28.52%
42.09%
2018
52,895
21,422
74,317
28.83%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
30
3
33
9.09%
35.70%
2022
50
3
53
5.66%
37.14%
2021
48
7
55
12.73%
35.46%
2020
45
0
45
0.00%
33.86%
2019
95
0
95
0.00%
34.01%
2018
101
0
101
0.00%
32.34%