Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
13,737
4,774
18,511
25.79%
23.31%
2023
21,301
7,369
28,670
25.70%
22.83%
2022
20,308
7,414
27,722
26.74%
23.10%
2021
20,035
6,954
26,989
25.77%
22.81%
2020
16,450
5,542
21,992
25.20%
21.51%
2019
20,398
6,625
27,023
24.52%
22.66%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,857
4,018
8,875
45.27%
45.22%
2023
7,191
6,344
13,535
46.87%
44.64%
2022
7,115
6,490
13,605
47.70%
46.15%
2021
6,071
5,694
11,765
48.40%
46.87%
2020
5,456
4,377
9,833
44.51%
43.90%
2019
7,304
5,808
13,112
44.30%
42.09%