Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
53,208
11,763
64,971
18.11%
22.82%
2022
51,226
11,460
62,686
18.28%
23.10%
2021
49,986
10,625
60,611
17.53%
22.81%
2020
51,903
10,299
62,202
16.56%
21.51%
2019
56,240
10,882
67,122
16.21%
22.66%
2018
36,171
5,394
41,565
12.98%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
44,101
13,637
57,738
23.62%
47.27%
2022
41,948
12,963
54,911
23.61%
45.41%
2021
42,910
12,821
55,731
23.01%
44.40%
2020
47,649
13,322
60,971
21.85%
42.42%
2019
52,358
14,506
66,864
21.69%
44.33%
2018
30,418
8,101
38,519
21.03%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,917
1,448
6,365
22.75%
38.64%
2022
4,840
1,410
6,250
22.56%
39.39%
2021
5,342
1,296
6,638
19.52%
40.41%
2020
7,048
1,913
8,961
21.35%
48.09%
2019
6,704
1,575
8,279
19.02%
43.30%
2018
6,740
1,479
8,219
17.99%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
21,373
7,520
28,893
26.03%
36.96%
2022
25,210
7,775
32,985
23.57%
37.08%
2021
28,065
7,012
35,077
19.99%
39.17%
2020
27,862
6,199
34,061
18.20%
35.42%
2019
29,775
5,385
35,160
15.32%
35.34%
2018
33,169
5,577
38,746
14.39%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3
16
19
84.21%
95.21%
2022
2
25
27
92.59%
96.00%
2021
0
27
27
100.00%
93.58%
2020
1
22
23
95.65%
94.02%
2019
2
19
21
90.48%
94.59%
2018
35
17
52
32.69%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
1
2
50.00%
92.52%
2022
4
1
5
20.00%
92.14%
2021
2
3
5
60.00%
91.74%
2020
4
4
8
50.00%
93.85%
2019
5
12
17
70.59%
93.92%
2018
5
5
10
50.00%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
279
1,206
1,485
81.21%
74.81%
2022
251
783
1,034
75.73%
73.22%
2021
212
909
1,121
81.09%
79.01%
2020
484
1,600
2,084
76.78%
80.13%
2019
386
1,447
1,833
78.94%
77.47%
2018
308
1,459
1,767
82.57%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12,746
3,947
16,693
23.64%
16.34%
2022
14,531
3,514
18,045
19.47%
11.13%
2021
15,754
3,895
19,649
19.82%
18.93%
2020
16,678
4,167
20,845
19.99%
20.93%
2019
20,660
4,528
25,188
17.98%
16.90%
2018
20,484
4,256
24,740
17.20%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
487
42
529
7.94%
44.64%
2022
545
78
623
12.52%
46.15%
2021
629
48
677
7.09%
46.87%
2020
613
60
673
8.92%
43.90%
2019
1,084
98
1,182
8.29%
42.09%
2018
1,055
76
1,131
6.72%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
2
2
100.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
1
2
3
66.67%
84.45%
2020
0
4
4
100.00%
83.02%
2019
0
1
1
100.00%
81.57%
2018
0
2
2
100.00%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
369
149
518
28.76%
62.55%
2022
525
155
680
22.79%
56.52%
2021
262
100
362
27.62%
62.74%
2020
261
156
417
37.41%
61.51%
2019
302
180
482
37.34%
70.02%
2018
274
96
370
25.95%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
18
1
19
5.26%
4.57%
2022
21
0
21
0.00%
4.29%
2021
26
0
26
0.00%
5.64%
2020
32
0
32
0.00%
5.60%
2019
40
0
40
0.00%
6.35%
2018
61
0
61
0.00%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,093
1,716
4,809
35.68%
35.70%
2022
3,237
3,435
6,672
51.48%
37.14%
2021
4,144
1,266
5,410
23.40%
35.46%
2020
4,598
1,639
6,237
26.28%
33.86%
2019
9,298
1,475
10,773
13.69%
34.01%
2018
8,871
1,355
10,226
13.25%
32.34%