Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
17,039
4,633
21,672
21.38%
22.80%
2023
27,589
5,624
33,213
16.93%
22.83%
2022
104,923
11,492
116,415
9.87%
23.10%
2021
111,308
11,294
122,602
9.21%
22.81%
2020
110,169
10,956
121,125
9.05%
21.51%
2019
157,714
13,884
171,598
8.09%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
186
45
231
19.48%
47.78%
2023
172
57
229
24.89%
47.29%
2022
307
71
378
18.78%
45.44%
2021
392
97
489
19.84%
44.40%
2020
307
75
382
19.63%
42.45%
2019
468
108
576
18.75%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
953
482
1,435
33.59%
41.49%
2023
1,231
528
1,759
30.02%
38.64%
2022
993
470
1,463
32.13%
39.39%
2021
1,165
508
1,673
30.36%
40.41%
2020
968
1,084
2,052
52.83%
48.09%
2019
1,212
634
1,846
34.34%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
320
89
409
21.76%
39.63%
2023
438
112
550
20.36%
36.96%
2022
416
128
544
23.53%
37.07%
2021
518
135
653
20.67%
39.17%
2020
481
151
632
23.89%
35.42%
2019
500
136
636
21.38%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
36
9
45
20.00%
12.77%
2023
34
8
42
19.05%
16.34%
2022
102
21
123
17.07%
11.13%
2021
105
20
125
16.00%
18.93%
2020
127
15
142
10.56%
20.93%
2019
98
13
111
11.71%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,961
391
3,352
11.66%
45.00%
2023
3,292
387
3,679
10.52%
44.64%
2022
6,604
1,147
7,751
14.80%
46.15%
2021
6,866
1,172
8,038
14.58%
46.87%
2020
6,844
1,144
7,988
14.32%
43.90%
2019
9,992
1,519
11,511
13.20%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
506
91
597
15.24%
35.29%
2023
504
92
596
15.44%
35.67%
2022
520
79
599
13.19%
37.14%
2021
457
68
525
12.95%
35.46%
2020
367
43
410
10.49%
33.86%
2019
441
67
508
13.19%
34.01%