Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
8,060
1,153
9,213
12.51%
22.82%
2022
8,322
1,015
9,337
10.87%
23.10%
2021
7,528
944
8,472
11.14%
22.81%
2020
6,634
875
7,509
11.65%
21.51%
2019
8,906
1,238
10,144
12.20%
22.66%
2018
9,064
1,295
10,359
12.50%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
277
69
346
19.94%
47.27%
2022
300
87
387
22.48%
45.41%
2021
264
57
321
17.76%
44.40%
2020
247
68
315
21.59%
42.42%
2019
407
109
516
21.12%
44.33%
2018
430
106
536
19.78%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
81
73
154
47.40%
38.64%
2022
70
66
136
48.53%
39.39%
2021
90
67
157
42.68%
40.41%
2020
83
152
235
64.68%
48.09%
2019
81
73
154
47.40%
43.30%
2018
106
103
209
49.28%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
371
78
449
17.37%
36.96%
2022
292
57
349
16.33%
37.08%
2021
515
83
598
13.88%
39.17%
2020
483
82
565
14.51%
35.42%
2019
387
72
459
15.69%
35.34%
2018
776
146
922
15.84%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
1
1
2
50.00%
20.93%
2019
1
1
2
50.00%
16.90%
2018
1
1
2
50.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,728
427
2,155
19.81%
44.64%
2022
1,712
481
2,193
21.93%
46.15%
2021
1,511
390
1,901
20.52%
46.87%
2020
1,430
345
1,775
19.44%
43.90%
2019
2,209
526
2,735
19.23%
42.09%
2018
2,270
538
2,808
19.16%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
25
2
27
7.41%
35.70%
2022
18
5
23
21.74%
37.14%
2021
15
5
20
25.00%
35.46%
2020
15
5
20
25.00%
33.86%
2019
24
5
29
17.24%
34.01%
2018
23
6
29
20.69%
32.34%