Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,662
1,191
4,853
24.54%
22.80%
2023
3,913
1,443
5,356
26.94%
22.83%
2022
3,034
1,184
4,218
28.07%
23.10%
2021
3,274
1,228
4,502
27.28%
22.81%
2020
3,365
1,156
4,521
25.57%
21.51%
2019
4,781
1,950
6,731
28.97%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
94
30
124
24.19%
47.78%
2023
98
55
153
35.95%
47.29%
2022
108
101
209
48.33%
45.44%
2021
126
115
241
47.72%
44.40%
2020
135
109
244
44.67%
42.45%
2019
231
206
437
47.14%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
419
396
815
48.59%
41.49%
2023
483
513
996
51.51%
38.64%
2022
494
418
912
45.83%
39.39%
2021
560
491
1,051
46.72%
40.41%
2020
582
1,054
1,636
64.43%
48.09%
2019
625
525
1,150
45.65%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
779
382
1,161
32.90%
39.63%
2023
1,098
555
1,653
33.58%
36.96%
2022
764
455
1,219
37.33%
37.07%
2021
1,183
570
1,753
32.52%
39.17%
2020
1,189
613
1,802
34.02%
35.42%
2019
1,393
721
2,114
34.11%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
1
2
50.00%
81.20%
2023
0
3
3
100.00%
74.87%
2022
0
3
3
100.00%
72.69%
2021
2
2
4
50.00%
79.01%
2020
2
2
4
50.00%
80.13%
2019
2
2
4
50.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7
23
30
76.67%
12.77%
2023
5
24
29
82.76%
16.34%
2022
8
12
20
60.00%
11.13%
2021
7
13
20
65.00%
18.93%
2020
8
16
24
66.67%
20.93%
2019
17
40
57
70.18%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
743
791
1,534
51.56%
45.00%
2023
768
830
1,598
51.94%
44.64%
2022
700
829
1,529
54.22%
46.15%
2021
820
906
1,726
52.49%
46.87%
2020
995
999
1,994
50.10%
43.90%
2019
1,772
1,837
3,609
50.90%
42.09%